Effective Date: 13 March 2026

We value your privacy and are dedicated to safeguarding it. This policy outlines how we process any personal information you provide via our website https://www.3pillar.ai. We, 3Pillar, are the data controller of your personal information. We recommend that you read through this policy thoroughly to gain a clear understanding of our privacy practices.

Legal basis for collecting and processing your personal information

Our legal basis for obtaining and utilizing your personal information, as this policy outlines, depends on the context in which it is collected.

We may collect your personal data because:

Why we process personal data

We process personal data for the following purposes:

Categories of personal data we collect

We collect the following categories of personal data on our website:

How we collect your personal data

There are two ways in which we collect data:

We collect data directly from you during your communication with us regarding our services, such as technical support threads. This is the data that you provide to us.

In addition to the data that you provide, we also use third-party tools to facilitate, operate, and manage our website. These tools use cookies and other tracking technologies. However, the third-party tools that we use will only insert cookies and other tracking technologies with your explicit consent. You can provide your consent by clicking ‘Accept’ on our Privacy Center, and we will keep track of it.

You can manage your permissions by clicking our Settings.

Analytics

We use a 3rd-party analytical software to gather statistical information about our website visitors. The services we use include:

Advertisement

We use 3rd-party services to personalize content and serve you with relevant ads. These services may share content you provide to 3rd parties. These include:

Data Retention

The duration for which we retain each specific category of personal data depends on the processing purpose for which it was collected. We will store your personal data only for as long as it is necessary to fulfill the specific processing purpose for that category of data.

What are your rights as the owner of personal information

You have the following data protection rights:

Our response to universal opt-out mechanisms

Where the applicable regulations require us, we honor the opt-out signals you send to us by universal opt-out mechanisms.

Universal opt-out mechanisms are tools designed to give you more control over your online privacy by simplifying the process of opting out of data collection and sharing practices. You can set your preferences through your browser, and once it sends your opt-out preferences to us, we will honor your request.

How can you exercise your rights as the owner of personal information

If you would like to exercise your rights under the state law, you may submit your requests to us through the following channels:

Please note that we may ask you to verify your identity before responding to your request to protect the security of your personal information.

You also have the right to file a complaint with a Data Protection Authority regarding our collection and use of your personal information. For more information on this, please contact your local data protection authority.

Security of your personal information

We understand how important it is to keep your personal information secure. To protect your data, we implement the following technical measures:

We also ensure that our sub-contractors are aware of our privacy policy and receive regular updates on our security practices.

We recommend that you use a strong and unique password, keep it confidential, and log out of your account on shared computers to safeguard the security of your personal information. At our company, we take the security and privacy of your data seriously and work hard to keep it safe.

Protecting your child’s privacy

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

From time to time we may update this Privacy Policy. If we do, we will update the “last updated” sections at the top of the Privacy Policy. If we make material changes to this policy, we may notify you on our website, by a blog post, by email, or by any method we determine. Your continued use of this website or our service and/or continued provision of information to us will be subject to the terms of the then-current Privacy Policy.

Contact us

If you have any questions about our Privacy Practices or this Policy, our Data Protection Officer contact details are:

Email: privacy@3pillarglobal.com