Privacy Policy
Effective Date: 13 March 2026
We value your privacy and are dedicated to safeguarding it. This policy outlines how we process any personal information you provide via our website https://www.3pillar.ai. We, 3Pillar, are the data controller of your personal information. We recommend that you read through this policy thoroughly to gain a clear understanding of our privacy practices.
Legal basis for collecting and processing your personal information
Our legal basis for obtaining and utilizing your personal information, as this policy outlines, depends on the context in which it is collected.
We may collect your personal data because:
- Consent
- Contract
- Legitimate interests
- Compliance with laws
Why we process personal data
We process personal data for the following purposes:
- To operate and maintain our service
- To notify you about changes to our service
- To provide customer support
- To gather analytical data to improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To communicate with you
- For recruitment purposes
- For participating in webinars, events and conferences organized by 3Pillar Global
- To send you offers and emails containing content we believe will be relevant based on your job title and/or company industry
Categories of personal data we collect
We collect the following categories of personal data on our website:
- First name and last name
- Phone number
- Location information
- IP address
- Email Address
- Address, State, Province, ZIP/Postal code, City
- Information from your CV document (e.g. professional experience, studies and any other information from CV)
How we collect your personal data
There are two ways in which we collect data:
- Data provided by you
- Data collected by third party services
We collect data directly from you during your communication with us regarding our services, such as technical support threads. This is the data that you provide to us.
In addition to the data that you provide, we also use third-party tools to facilitate, operate, and manage our website. These tools use cookies and other tracking technologies. However, the third-party tools that we use will only insert cookies and other tracking technologies with your explicit consent. You can provide your consent by clicking ‘Accept’ on our Privacy Center, and we will keep track of it.
You can manage your permissions by clicking our Settings.
Analytics
We use a 3rd-party analytical software to gather statistical information about our website visitors. The services we use include:
- Google Analytics
- Hubspot
Advertisement
We use 3rd-party services to personalize content and serve you with relevant ads. These services may share content you provide to 3rd parties. These include:
- Google Ads
- Intentsify
- j.6sc.co
Data Retention
The duration for which we retain each specific category of personal data depends on the processing purpose for which it was collected. We will store your personal data only for as long as it is necessary to fulfill the specific processing purpose for that category of data.
What are your rights as the owner of personal information
You have the following data protection rights:
- The right to access your data
- The right to update or correct your data
- The right to object to the use of your data
- The right to restrict the use of your data
- The right to transfer your data to another data controller
- The right to the erasure of your data
- The right to withdraw consent
- The right to opt-out
- The right to lodge a complaint to the relevant data protection authority
Our response to universal opt-out mechanisms
Where the applicable regulations require us, we honor the opt-out signals you send to us by universal opt-out mechanisms.
Universal opt-out mechanisms are tools designed to give you more control over your online privacy by simplifying the process of opting out of data collection and sharing practices. You can set your preferences through your browser, and once it sends your opt-out preferences to us, we will honor your request.
How can you exercise your rights as the owner of personal information
If you would like to exercise your rights under the state law, you may submit your requests to us through the following channels:
- Email: privacy@3pillarglobal.com
- Website: https://www.3pillar.ai
Please note that we may ask you to verify your identity before responding to your request to protect the security of your personal information.
You also have the right to file a complaint with a Data Protection Authority regarding our collection and use of your personal information. For more information on this, please contact your local data protection authority.
Security of your personal information
We understand how important it is to keep your personal information secure. To protect your data, we implement the following technical measures:
- Encryption
- Anonymization
- Two-factor authentication
- Backups
- Firewalls & malware protection
- Regular security audits
We also ensure that our sub-contractors are aware of our privacy policy and receive regular updates on our security practices.
We recommend that you use a strong and unique password, keep it confidential, and log out of your account on shared computers to safeguard the security of your personal information. At our company, we take the security and privacy of your data seriously and work hard to keep it safe.
Protecting your child’s privacy
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to this privacy policy
From time to time we may update this Privacy Policy. If we do, we will update the “last updated” sections at the top of the Privacy Policy. If we make material changes to this policy, we may notify you on our website, by a blog post, by email, or by any method we determine. Your continued use of this website or our service and/or continued provision of information to us will be subject to the terms of the then-current Privacy Policy.
Contact us
If you have any questions about our Privacy Practices or this Policy, our Data Protection Officer contact details are:
Email: privacy@3pillarglobal.com